AIPRM Pro to AIPRM Elite Plan Change and Billing Issues

General
1

I recently upgraded my subscription from AIPRM Pro to AIPRM Elite and made the payment for the new plan. I also canceled my subscription to the AIPRM Pro plan. However, my account still shows that I am on the AIPRM Pro plan instead of the AIPRM Elite plan. Additionally, I have not received a receipt for my AIPRM Elite payment via email.

Could you please help me understand what happened? My AIPRM Pro subscription was valid until May 6th, 2023. Do I have to wait until the end of the validity period before my AIPRM Elite plan becomes active?

Thank you.

2

Please review this help article

If you still have troubles finding your new payment,
you maybe have purchases in a separate account email?

You can send details to hello@aiprm.com for further investigation.