How do I cancel my Premium subscription? EDIT: Fixed

AIPRM Premium
1

EDIT: It turns out that somehow I logged in with the wrong email. After logging in with the email I used to register, the problem was resolved.

I’m gonna keep the subscription for now. I just like to familiarize myself with the process of canceling right away so I don’t get charged automatically at the end of the term.

“I paid for AIRMP Plus, but my profile says I run on the free plan. I wanna cancel my subscription. “Simply click on “Manage” for the subscription you’d like to cancel” doesn’t work. There is no manage button anywhere. The billing page says that I have no active subscriptions. But when I go to my Bank profile, I can see that I have been charged. If this doesn’t resolve soon, I’m gonna request the chargeback .”

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If you do not see any active subscription on the Billing Portal, it is possible that you are signed in to AIPRM using a different email address than the one you used when you purchased a premium plan.

Please pay close attention to the email address displayed next to your name on https://app.aiprm.com/signup to confirm that it’s the correct AIPRM account.

We recommend that you send us an email at hello@aiprm.com using your registered email address so we can check on our end and guide you further.