I got debited but no subscription

[mirasdiary]

I made a subscription and i was charged 35 dollars for it but it shows i am on free.

i need help

[pb1066]

I am having the same issue. I have been charged, but in my account, it says there is no subscription?

[mirasdiary]

same here, its frustrating

[aiprm-tiborb]

Sorry to hear that. Please contact hello@aiprm.com to verify your account and subscription status.

Please note that the “Upgrade to Plus” option in the sidebar is related to ChatGPT Plus offered by OpenAI, not AIPRM:

How can I see if I have a paid AIPRM Premium or AIPRM Free? NOT in extension, they look the same

We currently do NOT show in the extension if you have a paid plan active, or not. You can only see this in the backend at https://app1.aiprm.com/billing or when you are using the extensions premium features. [image] How NOT to check for AIPRM plans You can NOT see this in the extension at the moment. When you click on “My Plan” you only see your OpenAI Plan. [image] When you see this, it just means you have ChatGPT Plus, but doesn’t say anything about AIPRM. [image] OpenAI and AIPRM …

Please also verify if your ChatGPT OpenAI account is connected to the correct AIPRM account and displays the correct AIPRM Account Level. You can check this by clicking on the “Your AIPRM Account” link in ChatGPT:

If you find that the current AIPRM account is not the correct one, disconnect the current AIPRM account and log in with the correct AIPRM account. Then, connect your OpenAI and AIPRM accounts again.

How to Link Your OpenAI to AIPRM account

This will only work if you have the new extension version 1.1.3.10 and up How to connect your OpenAI to AIPRM account Are you ready to unleash the full potential of your AIPRM account with OpenAI integration? We’ve got you covered with this simple step-by-step guide. The Account Linking Popup First things first - let’s talk about the new Account Linking Popup. When you upgrade to the latest version of AIPRM, you’ll see a pop up that looks like this: [image] Here’s the deal: if you click C…