I paid a monthly subscription fee and have no access

I was initially asked for 8/ month, i paid, prompts are still not working because now its asking fir $20 a month.

Why would i pay 2 times

Who do i contact to get my money back

It appears that you have also reached out to us via our main support channel at hello@aiprm.com. Our team has already responded to your support request, and we recommend that you check your inbox as well as your Spam/Junk folders, as our response may have ended up there. Feel free to reply to that email should you have any further questions.