I have connected AIPRM and paid for an annual subscription, but the prompt does not work.
Can you please send us screenshots or a screen recording of what you see on your end for further clarification of the problem? Feel free to add any relevant details that can help us in identifying the issue.
You may also send them via email to hello@aiprm.com using the email address that is linked to your subscription so we can check and verify your AIPRM account.
I am logged in to the OpenAI account with the email address where I purchased the annual
AIPRM Pro account. I have tried for several days to use the system, but it is not functional. Can someone tell me how to reset the system or figure out how to make it work?
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Hello, I’m sorry to hear that you’re having these problems. Please confirm you have the latest version of the AIPRM extension 1.2.8.16, and that it is installed, enabled, and active in the same browser as your OpenAI account and ChatGPT tab. Also, it could be related to a possible conflict with another extension that’s running parallel to AIPRM. We recommend checking for any extensions that could potentially conflict with AIPRM and disabling them temporarily to see if this resolves the issue:
- https://help.aiprm.com/hc/en-us/articles/13771210715153-I-cannot-see-Prompts-Prompts-do-not-show-or-stopped-appearing-or-layout-problems-in-AIPRM
- Extension Conflict with AIPRM - no support, test or endorse of other ChatGPT extensions in parallel to AIPRM
If issues persist, feel free to send us an email to hello@aiprm.com using the email address that is linked to your subscription so we can further help.
I have purchased an annual upgraded plan, but the prompt DOES NOT WORK.
I HAVE ASKED FOR HELP TO HELP ME TO CONNECT OR FIX THE PROBLEM WITH NO HELP!!!
Sorry to hear that. Can you share more details about which prompt didn’t work?
The prompt is there, but when I enter something, nothing happens. Is there a way to logout and log back in? I have tried many times but cannot seem to be able to reset the system and IT DOES NOT WORK!
I’m sorry to hear you’re having trouble. Could you please send us a screenshot or a short screen recording? This will help us understand what’s going wrong. You can send it to us here or via hello@aiprm.com. Thank you for your patience!
I have attached the screenshot… but it just shows the page. I put in some source code to improve, but it did nothing with it.
Thank you for the screenshot - that’s very odd.
Can you provide also a screenshot or screen recordings showing any related error messages from the developer console?
To access the developer console, click on the three dots (settings) > More tools > Developer tools, or use shortcut Ctrl + Shift + I (Windows/Linux) or Command + Option + I (Mac).
Can you also try temporarily disabling all other browser extensions to see if any of them are causing conflicts with AIPRM? After disabling the extensions, please try reloading the page.
See also
I disabled all extensions and tried again, but no response.
I paid for the upgraded annual service - THE SYSTEM DOES NOT WORK.
Affter putting in a reqeust the prompt DOES NOT WORK.
There are NO error messages. I have disabled all extensions.
The prompt does not react.
I understand how frustrating this can be. Could you please try temporarily disabling or uninstalling AIPRM and then see if the prompt works? This will help us figure out if there’s an issue with the extension itself.
Additionally, if you could provide a screenshot of the browser’s developer console, it would be very helpful for our technical team to investigate further.
Thank you for your patience!
Can you please send instructions to login, logout or resetting?
Thank you! Based on the information from your screenshot, it seems there might be an issue with your OpenAI ChatGPT account rather than AIPRM.
We recommend trying the following steps:
- Log out of your account and then log back in (https://chatgpt.com/auth/logout and https://chatgpt.com/auth/login).
- If that doesn’t resolve the issue, you might want to contact OpenAI support for further assistance (https://help.openai.com/en/articles/6614161-how-can-i-contact-support).
- Alternatively, you could try accessing your account using a different browser, device, or network.