I hope this message finds you well. I wanted to contact you because I’m experiencing an issue with my AI Platform subscription.
Although I have a subscription to the AI Platform Plus plan, whenever I use the chat GPT, it doesn’t seem to recognize my subscription and prompts me to upgrade to access more resources. This is frustrating since I’m already paying for the plan that should include those features.
I tried contacting OpenAI customer support for assistance, but unfortunately, I haven’t received a response yet. Please look into this issue and let me know what’s causing the problem. I would appreciate any assistance you can provide.
Thank you for your help.
Best regards,
Before anything, please note that AIPRM and OpenAI are separate entities. ChatGPT is operated by OpenAI Inc. while AIPRM is operated by AIPRM, Corp.
So we can properly check your account, kindly send us a message at our main support channel, hello@aiprm.com, using the email address that is associated with your subscription. In your message, we recommend attaching screenshots of what you see on your end for further clarification of the issue.