Help I paid for Pro and I am 6 mounths into a yearly subscription and my Claude page is showing a free account. But when you go into my account it says Pro. I have uninstalled and disconnected/reconnected my account and still will not fix. Any suggestions?
Please send us a message at our main support channel, hello@aiprm.com, using the email address that you used when you purchased your subscription so we can verify your account and assist you further.
Hello, I did this but it just let me to an article about the difference between PLUS and PRO. I paid for PRO.
I have tried all the steps. Please help.
Sorry for the trouble. Our support team is already in touch and helping you directly - thanks for your patience. Let’s keep the conversation in the support center to resolve this smoothly.