I understand your frustration and appreciate your patience in this matter. We’ve tested the Live Crawling feature using the same articles and prompt template you provided in your email. We haven’t found any issues, yet - and it appears to be functioning correctly.
We suspect that it may be related to your network, VPN, or a similar factor. Our team is already in touch with you investigating the cause of the problem.
I still haven’t resolved my issue. Either I have to cancel my subscription or lower my plan. Due to the intense competition among AI companies, such features have become child’s play. So please don’t waste your time like me trying to solve it… I have tried many methods, but it hasn’t been resolved and the feedback is very slow. Moreover, with the rapid development of AI, there are plenty of good alternatives available at this price.